Website Causes Can not Retrieved

Web Site Causes Could Not Accesse
There are many things that cause your site is inaccessible. Posts below will explain how to find the cause of the problem if there are error messages such as "404 Not Found", "403 Forbidden", "500 Internal Server Error" etc. appears your browser screen. Some things that should be checked at the time of your site difficult to access are:

  • Setting DNS for your domain name.
  • Expired Domain Names
  • The file "index" whose content is empty or the file "index" does not exist in its place
  • Troubleshooting network connection / internet in your place.
  • Your computer's IP firewall blocked
  • Your computer attacked by ARP spoofing / trojan / virus
In order for your web hosting account can function optomal, DNS servers your domain name should be directed to the DNS server owned and run by web hosting companies themselves. In addition, you will not see a lot of trouble if at any time you want to edit your DNS settings when needed.

Index files (index.html, index.htm, or index.php) None None in place or contents (empty)

When a visitor accessing your web, then web server will try to open one of the following files: index.html, index.htm, index.php (the webserver will look for the existence of those files in that order). If one is missing from the web server will display an error like the error document, No Index file, or web server will display a list of all existing files and filder inside your account (if directory listing is set to "on").

If the index file is empty (no contents) Internet browser program displays a blank page. If your index page such as index.php, then the emergence of a blank page can also be due to an error in your index.php file and web servers have the settings to display a blank page if an error occurred in processing the php file.

Internet Connection Problems

Maybe once in a while you experience problems internet connection to the server where your web site is located. This means that, at the time that happens, you can still access your other websites at your own site but can not be opened.

The first thing you do is check the connection from your computer to the web server where your site is using the commands are like "ping" which is available on your computer.

Open an MS-DOS Prompt, type ping www.domain.com

If the results show a few lines of "reply", the connection to your web server does not have a problem. Time stated in the results of the ping command shows how Snakeskin Gourami connection to your web server from your computer.

If you see an error "Request timed out", it was possible the damage occurred somewhere between your computer and your web server.

Firewall blocked your IP server

Maybe someday you can not open all our server website, it's because the firewall blocked your IP.
The cause could be because you have the wrong login cpanel 5x in a row so that your IP blocked.

What you need to do?
  1. Check your Internet connection, whether others can access to the web or not.
  2. Try using a proxy, the proxy is very important to browse to multiple servers that intentionally blocked by your ISP. You can get the proxy here
  3. Ping your domain by using MS-DOS Prompt: ping-t www.domain.com
  4. Use of host-tracker facility trcker.com to check your website, if its status "Ok" means your website online
  5. Clear your browser cache, there is a possibility you still keep your old web pages that have not been update.
  6. If the problem still not resolved, you can check using another ISP or other network
  7. Contact your Internet connection (ISP) you.
  8. Restart your modem and a virus scan, there is no possibility of your computer virus attack that sends packets to the server so that your IP blocked.
  9. If the problem still not resolved, please contact us. We are always happy to help you.

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